**Due to COVID-19, PenderStore is currently experiencing delays in shipping and completing orders, especially for prescription foods.
Please order ahead, and give us a call if you are running low, at 703-591-3304.**
**While we understand that some of these diets may be in short supply and hard to acquire, we are ONLY able to complete orders for clients and patients of Pender Veterinary Group.**
Our Pledge: Here at Pender and store.pendervet.com, we are committed to protecting your personal privacy. We will never share your email address, telephone number, financial information, or any other personal information with anyone outside of the Pender family of pet care companies, with the exception of trusted business partners who assist us in providing you with the best service possible.
Pender will use your email address and/or telephone number to notify you of your order status and/or to remind you when it is time to re-order your pet’s prescriptions.
We do not knowingly collect information from children under the age of 13. Furthermore, we do not target the Sites and Services to children under that age, nor will we ever knowingly communicate with children under 13 years old. Parents and/or guardians of young children are responsible for their children’s information, and should not share it with PenderStore.
You can review, update, or correct any information on your account through the “My Account” tab on our Web site. Additionally, you can contact us using the email address or number at the end of this policy.
Occasionally we, or our partners, will make special offers available to Pender clients. If we feel the special offer may be of interest to you, we will make you aware of the promotion through mail or email from Pender, your contact information will never be sent to outside parties. If you do not want to receive promotional material from Pender please visit this link and fill out the form to remove your email from our mailing list.
You can shop at PenderStore [https://store.pendervet.com] with confidence. We have partnered with Authorize.Net, a leading payment gateway since 1996, to accept credit cards and electronic check payments safely and securely for our customers. The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the electronic check and credit card processing networks. See an online payments diagram to see how it works. The company adheres to strict industry standards for payment processing, including: